I know I am a marketing guy, but as I research the web (Trolling) looking for problems to solve, one thing keeps popping up.
So, in this blog post, I am going to give you some important lessons, tips and even a checklist on how to end or at least help you in finding and keeping good employees. Also, how to fire them, without getting your ass in legal trouble.
One story that happened to me.
Back when I had my contracting business (after retirement). I had a FRIEND that I hired as my lead guy. He was very experienced, a good craftsman and an ok friend. My mistake, keeping him to long after I KNEW he was the wrong person for the job. He fit all three of the business damaging points, LATE, LAZY and LIES.
You see I was blinded by friendship. I was also in a position (Like most of you) who needed the help as I was marketing and selling jobs faster then hot cakes. We went from 3 guys to 12 guys in 4 months. We went from $20K a month to $90K. It was fast and was on the road to contracting success.
So, I thought.
He was late, not just once a week but always. I would be out the door heading to jobs, the supply store, etc. about an hour before the guys were to start. I had several jobs to be on in any given day. I swung by his house one morning (after being told of his lateness several times) to see WHY! He was doing laundry at 830 am in the morning. We started work at 8 am and the jobsite was half an hour away.
He was lazy. I would say he became lazy after years of doing a job, a craft he no longer had any passion in. I have had this happen and feeling myself. So, it was easy for me to spot. It wasn’t burnout of working long hours, but the spark was gone for the craft. He didn’t cut corners, but he sure did the least amount for the most he could get.
A good sign of this was complaining. I need more help here, I need more supplies (he had plenty), it’s too hot, it’s too cold. Shut the fuck up Goldilocks, I thought to myself.
Have you been in this state of mind before?
The lies! With the smartphones we have today, they do make life easy, but the downside is they make it easy to lie. Before, I started to check up on him, I would text him at the end of the day, his not mine. I had customers to talk to, jobs to sell, etc.
Then, I started checking up on him.
ME: Hey do you need anything?
HIM: No, we are good.
ME: How many windows you put in?
HIM: We are starting the second one. (10:30 am)
ME: Really! I’m sitting here and there is nobody here. (I told him I had to go to the other job about an hour away from this one.)
I waited 30 minutes until they showed up, I should have FIRED the both of them right there. BUT, I didn’t. WHY, because I needed them. Or so I thought.
I hired more guys, weeding them out as best I could, but here is what happened by not firing that one friend. He infected every new hire with his attitude.
The end of the story, (I do take full responsibility)
What I didn’t do and what he did ended up costing me $125,000 and a business that took two years to fix. A miserable two years, one that took the wind out of my sails to do, what I loved at the time.
Ok, enough about me and my failure. I hope this helps you make a better decision then I did.
Do you have a Google My Business profile page? Learn how to max it out.
Here are the 13 signs of a bad employee.
Bad employees are always complaining. Nothing is ever good enough for them.
They never take responsibility for their actions. Always place blame on something or someone.
Lack of Enthusiasm:
They are never excited about a good thing for the company or new project.
Doesn’t Help Others:
They say, “It’s not my job.”
Gossip destroys company morale.
An employee who lies, will destroy the company.
Know it All:
They act like they know it all and whatever someone says they ignore.
Although this can be a good trait, it more often is not. If they always want to work alone. This is a sign.
They often are late, lie, break promises or miss deadlines.
They have to be told what to do all the time.
They are not willing to learn.
They are easily distracted or actual look to be distracted. On the cellphone at work?
Either personal or within the company.
Ok, now we have narrowed down the traits of the company killers, let’s move on to the idea employee.
They want to improve and grow.
They are willing to work on tasks themselves. Not to be confused with independent (See Above)
They are not arrogant, they stay grounded after doing an awesome job.
They are into what they are doing.
Nobody likes a liar.
They will take risks, because they are confident they can do the task.
Look for the employee who thinks outside the box.
Someone you can always count on.
An employee that is eager, hungry to improve their personal or professional life.
Even when times get tough, they stay positive.
They are a good fit with your company culture.
How do you go about finding and keeping the ideal employee?
- Start looking before you need them.
- Embrace remote.
- Pay well.
- Offer small bonuses.
- Offer opportunity, not just a fat check.
- Hiring process
- Three strikes you are out, FIRE fast.
How to FIRE an employee, without getting your ass in legal trouble.
To your success,
RJ Cooper, Marketing Misfit.
I almost forgot. You want that how to hire checklist? Email me and I will send it over to you.